“She Power App” Refund policy

1.Eligibility for Refund

Refunds are applicable only under specific circumstances, such as technical issues or failed transactions caused by our system. Refund requests that do not fall under these categories will be assessed on a case-by-case basis.

2. Timeframe for Refund Requests

Users must submit a refund request within 10 days of the transaction date. Requests submitted after this period may not be eligible for consideration.

3. Refund Process

  • To initiate a refund request, users should contact our support team at +91 99890 17370.
  • The request should include the transaction ID, proof of payment, and a brief description of the issue.
  • Once the request is received, our team will review it within 7 business days and notify the user of the outcome.

4.Conditions for Refund

  • Refunds will only be processed if the issue is found to be valid and caused by a fault in our system.

  • Refunds for subscription services will be prorated based on usage up to the refund request date.

  • Events or services accessed or partially utilized are not eligible for refunds.

5.Mode of Refund

Refunds will be issued through the original payment method used for the transaction. Processing times may vary depending on the payment gateway or bank.

6.Non-Refundable Services

  • Donations or voluntary contributions made through the app are non-refundable.

  • Charges for services provided by third-party partners through the app will follow the partner’s refund policies.

7.Cancellation Policy

Users may cancel subscriptions or services at any time through the app’s account settings. Cancellation does not guarantee a refund unless it meets the conditions stated in this policy.

8.Dispute Resolution

If a user disagrees with the outcome of a refund request, they can escalate the issue to our grievance redressal team at [grievance email/contact information]. The team will provide a final resolution within 14 business days.

9.Amendments to the Policy

She Power App reserves the right to update or modify this Refund Policy at any time. Users will be notified of significant changes through the app or email.

10.Contact Information

For any questions or assistance regarding this Refund Policy, please reach out to us at:

  • Phone: +91 99890 17370
  • Address: 27 Vajram Aster, Gopanpally, Tellapur road, Hyderabad 500019